KKK
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Frequently asked questions

You will find answers to a lot of the questions from this page. Please read and if some info is still missing, just write to us.

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  • BOUK Property Management System
  • Can an extra service have a different price set for adults and children?

    Yes, you can. Follow these steps:

    • Select ‘SETTINGS’ from the left menu, then choose ‘EXTRAS’;
    • Select the additional service for which you want to set a price;
    • Under the ‘PRICE’ column in the middle section, select the guest account;
    • Assign 1.2 and set the price for adults;
    • Set the price for children according to the age range defined in the accommodation settings. If this has not been set previously, you need to configure it now;
    • To confirm, click ‘SET PRICE’.”

    Can the price of an extra service in BOUK be set per night or for the entire booking?

    Yes, you can. Follow these steps:

    • In the BOUK admin view, select ‘SETTINGS’ from the left menu and then choose ‘EXTRAS’;
    • Select the additional service for which you want to set a price;
    • In the middle column under ‘PRICE CALCULATION’, you can choose to set the price for the additional service either per night or for the entire booking period.

    Did you know that you can set a minimum advance booking time for a price or package?

    If you want customers to book packages, prices, or an entire property a few days in advance, BOUK offers a solution – minimum advance booking time. Here’s how to set it up:

    • Open the BOUK admin view and select ‘SETTINGS’ from the left menu;
    • From the horizontal menu, choose ‘PRICES’;
    • Select the price or package to which you want to apply the restriction;
    • In the left column under ‘Show advanced settings’, you can set the minimum advance booking time in days or hours.

    This functionality can also be used for marketing – offer a discount for early bookings to encourage customers to book in advance!

    Can a minimum advance booking time in hours be set for an additional service in BOUK?

    Yes, you can. If you’d like to use this feature, follow these steps:

    • In the BOUK admin view, select ‘SETTINGS’ from the left menu;
    • Then choose ‘EXTRAS’ from the horizontal menu;
    • Select the additional service for which you want to set an advance booking time;
    • In the left column, click ‘Show advanced settings’;
    • Under ‘Min advance booking in hours’, specify the required number of hours for advance booking, e.g., 24 hours.

    Can a quantity limit be set for a promo code?

    Yes, you can. If you’d like to use this feature, follow these steps:

    • Open the BOUK admin view and select ‘CUSTOMER MANAGEMENT’ from the left menu;
    • Then choose ‘CAMPAIGNS’ from the horizontal menu;
    • Click ‘ADD’ in the top-right corner to create a new promo code;
    • Specify the promo code name, the campaign’s sales and accommodation period, the discount from the existing price(s), and the maximum quantity of offers you want to sell with this promo code.

    RESULT – From the promo codes list, you can monitor how well and successfully the campaign has performed!

    Did you know that you can now set a price increment for a product, such as a house, room, or apartment?

    If you want to save time and price your accommodation through one base product so that the prices of all other products adjust accordingly, follow these steps:

    • Open the BOUK admin view and select ‘SETTINGS’ from the left menu;
    • Choose ‘PRODUCTS’ from the horizontal menu;
    • Select the product you want to designate as the base product – for example, “Standard Room” will become the base product that all other products depend on;
    • Now assign price increments to all other products relative to the base product – for example, “Superior Room” is +35€, and “Deluxe Room” is +55€.

    RESULT – By updating prices, you’ll now save 10-15 minutes every workday, giving you more time to focus on something new and exciting!