BOUK PMS funktsionaalsus

Reservation & Calendar Management

Efficient reservation management is at the core of any property management system. BOUK PMS offers a robust and user-friendly solution that simplifies booking processes and ensures a seamless guest experience.

Centralized Calendar:

Manage all reservations, spaces, and services (such as rooms, meeting spaces, and saunas) from a single interface, always providing a clear overview of availability and occupancy.

Multi-Property View:

Designed for hotel groups and property chains, BOUK enables centralized control and seamless coordination of multiple locations within a single dashboard.

Group Bookings:

Accommodate corporate and event reservations by managing multiple products and services under a single booking, providing a streamlined process for complex reservations.

Unified Calendar View:

The drag-and-drop feature allows staff to easily update room assignments and modify bookings, reducing administrative workload and improving operational flexibility.

Advanced Multi-Service Booking View:

Whether booking accommodations, spa treatments, or meeting spaces, BOUK provides a clear, integrated view that simplifies multi-service sales.

Rate & Restriction Management:

Easily update pricing rules, minimum stay restrictions, and other settings across all channels with a few clicks, ensuring revenue optimization.

Built-in Channel Manager:

Connect with over 100 global OTAs, ensuring automatic synchronization of rates and availability, eliminating double bookings, and enabling the ability to apply strategic mark-ups per channel.

Comprehensive Reservation Management:

Automatically consolidate bookings from all connected sales channels, direct bookings, and manual entries to avoid overbookings and enhance revenue potential.

Front Desk Operations

BOUK PMS empowers front desk teams with the tools they need to deliver exceptional service while efficiently managing daily tasks.

Intuitive Personal Dashboard:

Provides a complete overview of daily operations, including arrivals, departures, and current in-house guests, allowing staff to plan and execute their tasks with ease.

Search & Filter Tools:

Quickly locate specific reservations using advanced search criteria and filters, ensuring prompt and accurate responses to guest inquiries.

Automated Check-in/Check-out:

Guests receive digital confirmations and keyless entry options, streamlining the check-in process and reducing wait times at the front desk.

Guest Communication Module:

The built-in messaging system allows for real-time communication with guests, providing updates, responding to inquiries, and handling special requests.

Customer Relationship Management (CRM):

Track guest preferences, stay history, and interactions, allowing properties to offer personalized experiences and build long-term guest loyalty.

Customer Feedback Collection:

Collect post-stay feedback to identify areas for improvement and enhance service quality based on guest insights.

Housekeeping Module:

Assign cleaning tasks based on guest check-out times and occupancy status, with real-time updates to keep front desk staff informed.

Mobile-Optimized Interface:

Housekeeping teams can update room statuses, report maintenance issues, and check their assigned tasks directly from their mobile devices.

Task Management:

Automate maintenance and housekeeping tasks, ensuring that issues are addressed promptly and efficiently.

Role-Based Access Control:

Ensure that staff members have access only to the information relevant to their roles, enhancing security and operational efficiency.

Financial Management & Payments

BOUK PMS simplifies financial operations, providing secure and efficient payment processing, invoicing, and revenue tracking.

PCI-Compliant Payment Processing:

Accept payments securely via multiple payment gateways, ensuring compliance with global security standards.

Automated Invoicing & Reminders:

Generate professional invoices and send automated reminders for pending payments to improve cash flow management.

Flexible Payment Options:

Offer guests the ability to pay using split billing, deposits, and a range of payment methods, enhancing convenience.

Integration with Accounting Software:

BOUK PMS seamlessly integrates with popular accounting platforms to ensure accurate financial reporting.

One-Click Refund & Cancellation Management:

Simplify the refund and cancellation process with easy-to-use tools, improving guest satisfaction.

Promotional & Revenue Management

Maximize revenue potential with BOUK’s advanced promotional and pricing tools.

Dynamic Discount Pricing:

Implement automated promotions based on demand trends, competitor pricing, and seasonality.

Revenue Optimization Tools:

Leverage intelligent pricing models to ensure competitive pricing across all booking channels.

Advanced Promotion Module:

Easily create, manage, and analyze promotional campaigns tailored to drive bookings and boost occupancy.

BOUK PMS functionality